Voice Services

We deliver affordable and reliable phone services for businesses of all shapes and sizes across the UK.

There are a number of benefits in using VoIP services over dedicated lines.

  • You can handle more than one call simultaneously without needing to pay for additional phone lines for each incoming call.

  • You aren’t tied to a specific location because you can simply take your phone anywhere with an internet connection.

  • Costs are much cheaper because the actual calls can travel over the internet rather than the most expensive public telephone system.

  • You can easily scale up to add new phones to your system without the need for any changes to your physical installation.

  • Using it on the move? No problem. No need to carry two phones and no need to give your mobile number to customers. With our app, you’ll be able to make and receive calls and customers won’t know the difference. They’ll still see your landline number

Voice over IP service

VoIP is a technology that allows voice calls to be made using your existing internet connection rather than the traditional method of using dedicated phone lines.

This means you'll always be able to make and receive your landline calls whether you're in the office or on the move. Customer's won't be able to tell the difference

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Our Data Centre

Our servers are located within UK based data centres in London & Cardiff. The data centres both feature a number of attributes designed to keep all equipment online 24/7.

  • Diesel generators and N+N UPS system for entire data floors with 1 week on-site fuel supply
  • N+1 air conditioning to guarantee control of temperature and humidity
  • Sophisticated fire detection & suppression systems
  • CCTV security system covering all entrances & exits from the buildings with 24-hour video recording and 24×7 onsite security staff
  • Biometric security access for all persons entering the data floor
  • Multiple fibre connections into the buildings

Hardware

We use the best hardware available for the job in hand for our entire network & infrastructure. We utilise best-of-breed Dell and Supermicro servers configured with RAID and multiple power supplies when required. All hardware in our infrastructure is connected to at least 2 network switches which are configured with STP to minimise impact of switch or network card failure.

Our Network

We run our own autonomous network (AS60899) which gives us complete control of traffic coming into and out of infrastructure. We connect with a number of tier 1 and tier 2 providers to ensure maximum resiliency and availability of all our services.

No lengthy contracts

Many companies will tie you into minimum terms of 12 months. This means that, even if you’re unhappy with the service, you’re stuck with the company until the end of the year. This can be frustrating and expensive when making & receiving calls is vital to your business.

 

None of our VoIP services have any minimum terms. We’re confident you’ll be happy with our service and will stick with us for many years without being tied into a contract. We just ask that you give us 30 days notice if you chose to leave.

UK based support

Your phone calls are likely an integral part of your business and it’s important that your phone provider is able help you ensure you’re getting the most from your system and is there when you need any help.

 

Our customer support is UK based and we take pride in our company’s reputation in offering excellent customer service. You can call us, or email us 7 days per week.

Quality of service

With any VoIP service, it’s important to ensure that the quality of your calls is as good as possible. Dropped calls or poor audio quality can be a real problem and, even when the issue is outside of the provider’s control, can be mitigated against.

 

We constantly monitor the quality of our service to ensure that calls are crystal clear and that any potential issues are flagged as quickly as possible. We run our own autonomous network and connect directly to many UK based ISPs to ensure the best connection for your calls.

At home, in the office or on the move. We've got you covered

Our VoIP service plans are flexible for any eventuality and can be easily scaled up or down when required
Choose your plan

Keep your number

If you already have a phone number that you’ve like to bring with you, this isn’t a problem. This process is known as “porting” and is a simple process to complete

How do I port my number?

We’ll handle most of the process for you. There are a few steps you’ll need to take to complete the process. If you’re thinking of moving your number across to us, get in touch and we’ll talk you through it

Are there any costs to port a number?

To port a number across, it costs £15/number. This is a one-off cost that is paid when the migration is completed or is abandoned (failed). Once a number has ported, you’ll pay our standard incoming number monthly charge or it will be included in your inclusive allowance.

Looking to switch providers?

We can assist with moving from other providers such as BT.
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0 Numbers available

0 Area codes

0 Calls daily

At home, in the office or on the move. We've got you covered

Our VoIP service plans are flexible for any eventuality and can be easily scaled up or down when required. No questions asked

Flexible plans

We understand your business needs can fluctuate from time to time. Any changes you make to your phone system are usually completed automatically within 60 seconds

Cost Effective

You only pay for the extensions you need. Add or remove users as and when you need them. No lengthy contracts.

Choosing the right number for you

Your phone number says a lot about your business. Whether you want to appear as a local business or a national brand, choosing the right phone number can dramatically increase your reach. You can also bring along your existing phone numbers.

At Home
£9.50*
per month
Pay as you goPay as you go
Your own local or national phone numberYour own local or national phone number
Take your calls on the go with our appTake your calls on the go with our app
Access to our advanced phone system featuresAccess to our advanced phone system features
Add call bundles from just £7.50/monthAdd call bundles from just £7.50/month
Get started
In the Office
£19.50*
per month
2500 Inclusive Minutes per month per user2500 Inclusive Minutes per month per user
Your own local or national phone number includedYour own local or national phone number included
Voicemail boxes includedVoicemail boxes included
IVR Menu IncludedIVR Menu Included
Call waitingCall waiting
Conference callsConference calls
Inbound/Outbound call recordingInbound/Outbound call recording
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On the Move
£6.50*
per month
Call ForwardingCall Forwarding
01, 02 or 03 phone number included01, 02 or 03 phone number included
Take your calls on the go with our appTake your calls on the go with our app
Voicemail box includedVoicemail box included
Get started